Project Manager Telecom

Wij zoeken een Project Manager Telecom.

Role purpose:
- To manage the initial project of development and launch, and subsequent enhancements, to agreed standards of time, quality and cost, including management of multiple parties within and external to our client; to identify risks and issues and ensure timely appropriate decisions are made concerning the project.
- To manage both technical and business / marketing / customer-facing aspects of project(s).

Project set-up and management:
- Develop and maintain integrated project plans for the project
- Set-up the program infrastructure; resourcing, facilities, reporting etc.
- Ensure that all deliverables are tested and accepted; ensure smooth launch
- Manage customer trials and marketing activities as required.
- Organize and managing appropriate post-live systems
- Ensure that the product and solution are smoothly handed to BAU

Stakeholder management:
- Liaise effectively with the external parties involved, and multiple departments within the client
- Ensure all relevant activities are factored into planning, and project risks and issues are managed in an appropriate and timely manner

Project governance:
- Ensure that project risks and issues are brought to management attention and addressed in a timely manner
- Manage project costs (and expenditure planning) in conjunction with Finance Manager

Other activities:
Support Operations Manager and his superiors in preparing and delivering governance material (written and presentations) as required, including to parties outside the client.

Key Outputs / Metrics:
Quantitative (financial) indicators:
Project budget c€5m

Qualitative (non-financial) indicators:
Time and quality, of project deliverables (documentation and actual deliverables eg developments)

People Interfaces:
Internal:
All stakeholders within the project and across the client (e.g. Commercial teams, Sales & Distribution, Billing Assurance, Fraud & Security, OSU fulfillment etc); up to GMT level

External:
3rd party platform suppliers and developers
Marketing agencies

Essential role related knowledge, technical skills, qualifications and experience:
Education:
- Academic N/A (any considered)
- Prince 2 Practitioner or similar preferred

Experience & Skills:
- Excellent people and project management, experience of leading projects in a structured project environment preferred
- Background in complex integration and product development, with a broad understanding of both IT and network technology
Other
- Experience of mobile telecoms technology is an advantage
- Business acumen, understanding of sales and business development is an advantage

Key Performance Drivers (KPD) (and levels) required to be effective in the role:
- Flexibility and ability to manage complexity paramount, also work effectively under pressure
- Excellent stakeholder management capabilities; able to work with non-financial colleagues and also in cross-functional teams (matrix structure); ability to balance conflicting interests
- Works with Speed, Simplicity and Trust
- High personal integrity, coupled with diplomacy
- Strong communication, interpersonal and presentation skills
- Pragmatic and results driven; high levels of enthusiasm, energy and drive
- Proactive and Curious
- Creative ability to solve complex problems
- Self motivated and customer focused