Change Implementation Manager

Wij zoeken naar een Change Implementation Manager.


Name of the project and (detailed) project description:
Multifactor authentication project installs the capability to have stronger authentication mechanism for users accessing the organisations applications having confidentiality and / or integrity rating of 3 and / or 4 from within or outside the security perimeter to protect the applications from unauthorized access.


Description tasks employee:
Opzetten van insfratuctuur voor een Pilot voor multi Factor Authentication.
IP nummers aanvragen, DNS entries regelen, met de klant afstemmen voor de AD connectie en de benodigde gegevens opleveren. Imprivata Virtual Applicance (laten) installeren op ESX. Indien nodig externe connectie regelen Etc. Sturing geven aan Opzetten/aanpassen kennisboom GTN. Ondersteuning bieden/regelen voor het packagen van de desktop client. Overleg met leverancier igv calamiteiten.


The Change Implementation Manager will:
1. Manage, develop and communicate the Change Management and Configuration Management processes and supporting procedures.
2. Creation, development and management of Change Management and Configuration Management processes and documentation
3. Receive, record, categorise and distribute Requests For Change and arrange for authorisation or rejection within agreed timescales and at appropriate levels of authority
4. Document comprehensive impact assessments from customers
5. Arrange and chair regular and emergency Change Advisory Board meetings
6. Manage and distribute the Forward Schedule of Change and ensure all parties receive the maximum period of notice of any downtime
7. Keep all RFC records up to date in the Service Management Toolset and review status of all records on a regular basis
8. Review all implemented RFCs to ensure that objectives have been met and instigate investigation into any failures or back-out implementatins
9. Build relationships with the technical team and Problem Manager that ensures full, relevant and accurate information is shared to the benefit of all stakeholders
10.Provide regular and accurate management reports
11.Ensure that the Configuration Team receives timely and correct CI information to keep an accurate CMDB


General knowledge - required :
. Aantoonbare HBO werk- en denkniveau
. Security awareness;
. Knowledge about the multifactor Authentication Mechanizm
. Good Analytical ability


Social skills - required:
1. Good communication skills
2. Strong team player
3. Quality and Output driven
4. Can do, will do! and no 9-to-5 mentality


Language - required :
- Dutch
- English (spoken and written)