Technology Consultant

Op basis van freelance detachering

Voor onze opdrachtgever zijn wij op zoek naar een Technology Consultant

Purpose
- CHAMPIONS collaborative working environment tools, services in GF as well embedding mind set and use of the tools/Services in GF
- Regional execution of collaboration services, implementation of the roadmap and strategic services in line with the Business requirements and group common service deployments.
- Ensures standardization of the portfolio and services globally , leads the launch, deployment and embedding of the Collaboration services, tools, behaviors in GF
- Ensures delivery of collaboration services in an integrated manner against SLA s in a consistent manner in outsourced and in sourced environment.

Accountabilities
Managing the relationship with the business in relation to collaboration services, making sure demand and new/changed requirements are identified and monitoring and reporting on the performance and quality of collaboration services delivery
Ensuring collaboration needs and requirements of the business are addressed in global roadmaps. Provide business input to the enterprise bodies.
Leading a GF Collaboration Network (including Large Events) to ensure successful implementation of the roadmap and successful execution of large events across the regions
Calling in the help of infrastructure consultants to outline the solution that responds to new or changed business requirements
Reporting the services demand forecast and the new/changed requirements together with the outline solutions to the infrastructure planners
Proposing and communicating agreed business demand policies.
Assuring services are delivered according to SLA, reporting deviations from agreed targets, collecting feedback from the users and reporting the user experience to the Enterprise Service Managers
Making sure that all newly on boarded collaboration services have an efficient support network to respond end user queries and incidents
Ensures operational integrity of the coloration services and when required escalating service incidents that threaten business continuity and assisting with incident and problem resolution
Represents GF business in the Enterprise MyWorkSpace activities and ensures requirements recognized acknowledged.

Special Challenges
Building strong relationship consumers and application owners in the business as well with the Enterprise Service Managers in the ITS organization
Working in a global environment and the ability to operate effectively in a dynamic organization where change is an inherent component of continual process improvement .
Ability integrate services between outsourced and insourced environments.

Experience and Qualifications required
Excellent understanding of project management, project finance TCO
Excellent customer knowledge, interpersonal, coaching and training skills as well as the ability to influence.
Broad knowledge of collaboration service offerings

Remarks
Resume and motivation in English required

Algemene informatie m.b.t. de aanvraag
Locatie: United Kingdom - London, Netherlands - The Hague
Startdatum: zsm
Duur: 8 months
Inzet: 40 uur per week
Tarief: scherp
Sluitingsdatum: 2 april 2010
Sluitingstijdstip: 14:00


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