Assignment
For one of our clients we’re looking for an L1 IT Support Technician to support end users on-site at their offices and food production sites in the Oldenzaal area. Work is assigned, prioritised and tracked by the customer Service Desk through our ticketing process. This is a hands-on support role. Design, engineering, networks, servers and applications are outside the scope.
What you’ll do
Deskside support for laptops, desktops, peripherals, printers, mobile devices and meeting-room equipment
Device lifecycle (IMAC/RD), including Windows imaging and deployment, plus basic Microsoft 365, Intune and Active Directory tasks such as password resets and group membership
Hardware break/fix, including diagnosis, warranty replacements, vendor coordination, spare stock and asset records
Smart hands for our remote teams in the comms rooms: swapping, rebooting, re-cabling, patching and labelling, always following instructions
Support for production-area devices such as shop-floor PCs, scanners and label printers
Handling assigned tickets within SLA, with clear notes, and escalating anything above L1
What we’re looking for
Experience with Windows 10/11, Microsoft 365, basic Intune or SCCM, basic Active Directory
Basic networking: cabling, patch panels, switch ports, access point replacement
Strong ticket discipline and SLA awareness
Fluent Dutch and working-level English
Driving licence and own transport, because the role covers two sites
Willing to work in a food production environment and follow site safety rules, including PPE
Willing to undergo a background check
Details
Location: Oldenzaal
Start: ASAP
Duration: 12-month contract
Hours: Full-time, 5 days per week on site
Rate: €4,000 per month
Interested? Send your CV to
[email protected].
