Business Services Supporter

JOBstream is looking for a Business Services Supporter.

Main Tasks:
- Production Support
o Troubleshooting (both Mainframe and Unix Applications) / solve incidents
o JCL + OPC programming
o Implementation (deploying) in PR environment (also outside the official working hours)
- Project Support
o consultancy
o deployments for testing purposes.
o participation pre production tests
o deployments to a production site
o support during implementation
- Acceptance
o secure operational aspects
o give go / no go advice for implementation
- Second line support during and outside business hours (24/7 stand-by)
o solve incidents

Required skills:
- Mainframe experience in a complex environment
- Basic UNIX (AIX) skills and experience in a complex environment
- Basic Experience using IMS, DB2
- Expert experience using OPC, JCL
- Good communications skills , both speaking and writing English and Dutch
- Pro-active
- To be able to work under pressure and tight schedules
- Willing to work from time to time outside the official working hours
- Flexible team player

Nice to have skills:
- Experience using MQ, SMILE (Service centre)
- Knowledge of the Bank
- Financial Banking Knowledge
- Cultural awareness training
- ITIL concepts