We need someone who can supports the Modeling tools: RSA, RSM and Rose Evaluation version of our clients tools.
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We are looking for a candidate with:
- knowledge in UML language
- a development background (in Java or C++) or a support experience in similar tools/technology.
- speaking English and German
- motivated and willing to stay with us for at least 2 years
Our support engineers work with customers (who often are developers) and with our own developers. They have to analyze the situation, reproduce and isolate the problem, talk to customers.
So he/she needs both strong technical and soft skills.
He/She will have to manage many problems at the same time: Installation problem, UML problem, Java problem, ...
He/She should be able to read and code Java or C++ programs, should have interest in UML and Java technology because these technology are moving fast and he/she will need to adapt to these changes and will need to learn new specification and new features.
It takes some time to learn our tools and technology in general so we need people that are willing to stay for a minimum of 2 years.
In the team we have engineers from France, Germany, England, Italy, Egypt, India, Sweden, Israel, Canada.
We support the regions Europe, Middle East and Africa.
Technical skills we are looking for: UML2, Java or C++ or Microsoft .Net, Eclipse (usage, plugin development is a plus), database (DB2, Oracle,...).
Other products we support are J2EE development tools around Websphere
So candidate with such skills (Websphere, J2EE, Web services, Java Server Faces, Websphere Portal) and willing to learn UML can also be a good match.